Responsive, flexible and future-proof.
At Sakks we understand that the key to operating a successful distribution business is having an integrated and reliable back office system. Due to the complex demands placed upon the distribution industry, we understand the necessity of a scalable, intelligent system.
The demands on any distribution company can fluctuate and because of this, the services we offer can accommodate constant changes in requirement. Our innovative systems help manage warehouse requirements, inventory reconciliation, order management and quality control. With our services you’ll be in a position to manage the customer life-cycle from start to finish and see the benefit in workflow as customer service improves. Our IT services ensure that every single link of your extended supply chain and third party suppliers are accountable. By using better technology your company will benefit from more advanced automated systems that can free up human resources and costs. The solutions designed by Sakks are capable of adjustment whether you are scaling up or down, giving your business the potential to grow with a carefully costed and structured strategy.
Our business sector managers would be delighted to tell you more about the services we offer in the distribution industry, and how our solutions can assist your productivity.
The right tools
Sakks uniquely provide it's distribution sector customers a lot more in addition to our award-winning IT managed services and professional services. We see our role as providing everything you need to ensure your IT is delivered to the highest standard, it is transparent with appropriate reporting and performance metrics, and well governed using the industry leading business service applications. Whatever your requirements Sakks is confident we can design a solution to meet your performance and service criteria while ensuring you have the necessary reports to provide you confidence we are exceeding our contractual commitments. Some of the applications Sakks provide to our distribution sector clients are:
|End-user portal||This provides end-users access to an easy to use portal containing knowledge articles and various processes all designed to help empower your colleagues while at the same time ensure processes are well managed.|
|Asset Management Platform||This provides suitable management around your IT assets - reporting, depreciation, warranty management|
|License Management||This helps to ensure you have the appropriate licenses for the applications you use|
|Usage Analysis||This provides you real-time information about which applications get the most use that, in turn, helps to inform subsequent license discussions.|
|Governance, Risk & Compliance||This provides our clients an enterprise-grade platform to manage risk and compliance. And assisting those clients who either are or in the process of BSI or ISO accreditation.|
|Strategy / Roadmap||This provides a collaborative space to manage your IT and Business Roadmap.|
|IT Service Management||If you have an internal IT function or IT professionals, this provides you access to a fully functional IT Service Management suite so that your team can work seamlessly with our team.|
|Unified Infrastructure Monitoring||We use one of the IT Industries most advanced IT monitoring platforms to provide automated root-cause-analysis ensuring a rapid response to critical incidents.|
|Business Reporting||A flexible reporting engine which ensures the reports you need are readily available and easy to understand.|